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Verve Voices

FAQs

General

What is Verve Voices?

Who are Verve?

What information is required to join Verve Voices?

How long will I remain in the community?

I would like to leave the community.

Can I see the results of surveys I've taken part in?

Completing activities

How often will I receive activities?

How do I complete an activity?

What if I have questions about completing an activity?

What if I am not able to complete / submit the survey you have emailed me?

How are the results of the research used?

I have not been invited to participate in any surveys for a while.

Reward Points

What are points?

How can they be redeemed?

What are they worth?

Privacy

What rights do I have as a Verve Voices member?

How will Verve make sure that my details are kept secure?

Will my profile information be sold to other companies?

Will Verve Voices be used for marketing purposes?

Login and password problems

I can't login.

I cannot remember my password or my password does not work.

Customer service issues

How do I make a complaint?

Technical issues

I would like to update my email address / password.

I would like to update my profile picture / display name.

I did not receive my validation email or I am not receiving emails from you.

My page is blank, not loading or I cannot move to the next page.

Where do I report bad behaviour?

Other technical errors.